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Structured
Speaking

The book and framework for communicating clearly under pressure.

Four principles that help leaders, consultants and sales teams explain complex ideas simply and make them stick.

Structured Speaking book cover, by Tom Haythorn
Structured Speaking book cover
The Book

Fifteen years of boardrooms, distilled into four principles.

Structured Speaking turns a career of pitches, boardrooms and high-stakes conversations into a simple, practical framework for being understood:

  1. 1The Visual AnchorGive your message a shape the listener can hold on to.
  2. 2The Poignant PauseSilence that gives you time to think and them time to absorb.
  3. 3The Three PillarsPackage any idea into three things people remember.
  4. 4Listening with EmpathyHear the question behind the question, then answer it.

Written for ambitious professionals whose ideas deserve to be heard.

The Framework

Four principles for being understood

Each is a single, learnable move. Simple on its own. Quietly powerful together.

The Visual Anchor

Give an abstract idea a shape. A whiteboard sketch, three fingers, a folded napkin. When the listener can see your point, they can hold on to it.

The Poignant Pause

Silence reads as confidence, not doubt. A held pause buys you a moment to think and gives the room a moment to absorb.

The Three Pillars

People remember in threes. Preview your points, then deliver them one at a time. It gives the listener a structure they can follow and repeat.

Listening with Empathy

The real question is rarely the one asked aloud. Listen for the worry beneath the words, and answer what the person actually needs.

Why structure matters

People don't remember information.
They remember patterns.

The best communicators don't say more. They organise their ideas so others can understand, remember, and act.

Reduces cognitive load

Bite-size structure does the listener's mental work for them.

Creates confidence

A clear shape to your thinking steadies you under pressure.

Makes ideas memorable

Patterns travel; people repeat what they can hold in mind.

Answers hard questions calmly

A method to lean on when the question is tough and the room is quiet.

From the book

It started with a few small moments

The framework didn't begin as a theory. It began as stories. Three of them open the book.

i.

The Napkin Story

A difficult conversation, a folded napkin, and the sketch that became the foundation of the whole framework.

In chapter one →
ii.

The Whiteboard Moment

Why the best meetings often begin the instant the slides disappear and someone picks up a marker.

In the Visual Anchor →
iii.

The Question Behind the Question

The boardroom exchange that revealed what a buyer was truly asking, and inspired Listening with Empathy.

In the final principle →
Start here

Where to begin

One book. Four principles. Everything you need to get started.

For individuals

Read the book

The complete framework, the stories behind it, and the four principles you can use in your next conversation.

  • Hardcover, Kindle & audiobook
  • The four principles, in depth
  • Notes & new essays by email
Get the book

Start with the book.

The whole framework, the stories behind it, and four principles you can use the moment you finish reading.